AI & CX Masterclass

I am excited to deliver the opening keynote for the NEXT Pharma summit AI & CX masterclass powered by ViiHealth.

The event kicks off on October 20th, with my keynote following shortly after the open. The event will take place over the 20th and 21st and will be delivered via an immersive 3D experience.

I will be presenting the evolution of experience and how to shift towards an experience mindset. This talk will highlight how emerging technology and consumer behavior blur the line between physical and digital reality and will end on how you and your organization can prepare for accelerated change.

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