Tom Edwards Speaker Bio

As a speaker, Tom is dynamic, focused on future-proofing business while delivering results today. He has a deep understanding of marketing, technology, and consumer behavior that translates to all audiences. Tom can tailor a keynote by industry and deliver a highly visual and thought-provoking journey. Tom regularly speaks on the convergence of culture and technology …

Customer Experience 2020

I had the pleasure of moderating a Brand Innovators Future of Consumer Experience panel discussion this morning. The panel was comprised of key execs from Southwest Airlines, Brinker International (Chili’s) and JCPenney. The topic was Customer Experience 2020: Omnichannel Retailing and Loyalty. Our discussion centered around each panelists approach to connecting with today’s consumer and how …

Speaking Engagements

As a speaker, Tom is dynamic, focused on future-proofing business while delivering results today. He has a deep understanding of marketing, technology, and consumer behavior that translates to all audiences. Tom regularly speaks on the convergence of culture and technology through the lens of fun and relatable pop culture moments (Star Wars, Fortnite, The Matrix) …