Evolution of Experience Keynote – NextPharma

I recently had the opportunity to deliver the opening keynote for the Vii Health Next Pharma Summit AI & Personalization Masterclass event. I presented the full evolution of experience and how to shift towards an experience mindset keynote. The talk highlighted how emerging technology and consumer behavior blur the line between physical and digital reality …

Tom Edwards Speaker Spotlight

Welcome to Tom Edwards keynote speaker spotlight page. Here you will find reviews and recaps of recent events. Book Tom for your next event today! Over the course of twenty years, Tom has occupied various prestigious positions, serving twice as both a Chief Digital Officer and a Chief Marketing Officer, as well as taking on …

Generative AI & ChatGPT

Futurist Tom Edwards discusses the rise of Generative AI and its implications for pharmaceutical marketing, creativity, prompt engineering, and key considerations tied to visual and text-based large language models Dall-e, GPT, and OpenAI’s chatbot, ChatGPT.

2020 Telco Global Forum Recap

I recently had the opportunity to join an amazing lineup of speakers for the 2020 Telco Global Forum. It was a great event and I wanted to share a snippet of my Innovation to Reality discussion with Leo Clifford, the Telco Global Forum founder. Here is the full discussion. Follow Tom @BlackFin360 via Instagram, Twitter, YouTube, Twitch

2020 CX Digital Summit

I recently had the opportunity to speak to an amazing Indian audience during the 2020 CX Digital Summit. I delivered an updated version of the Innovation To Reality Keynote focusing on CX and how consumer behavior drives engagement. The talk focused on the impact of Gen Z consumer behavior and their expectations tied to the …

Business Access Podcast Episode 15

I recently had the opportunity to join Thiago Desouza on his Business Access Podcast. We had an incredibly in-depth conversation across a variety of topics. From passions that have driven my career, technology, and marketing impact post-pandemic, gaming, GenZ, generational gaps, and the future of consumer experience. Timestamps and topics below. 1:25 – Tom Edwards …

Digital Transformation, Brand Marketing & COVID-19

I recently had the opportunity to discuss how to thrive in the time of COVID-19 from brand marketing, digital transformation, research on consumer behavior, and more. This is the first part of a two-part discussion with Andy Frawley, CEO @ V12, & Anders Ekman, President @ V12. This discussion focuses on how channels have shifted …

Industry Experience

Tom Edwards holds the position of Managing Director in the Data and Analytics practice of EY’s US Tech Consulting division. Throughout his illustrious career, he has held multiple leadership roles including two stints each as a Chief Digital Officer and Chief Marketing Officer, and has also acted as the Chief Data Officer and Chief Innovation …

2019 Tech Titans Technology Advocate Award

Last night my wife and I attended the 2019 Tech Titans Awards Gala. I was a finalist for the Technology Advocate award. This award recognizes a technology advocate/champion for their outstanding leadership in assisting, advancing or accelerating the performance of technology companies and/or the technology community. It was a really fun night. The Tech Titans …

In The News: Ad Age & Google Android OS

I recently provided commentary to Advertising Age discussing the recent shift in naming convention for Google’s operating system from dessert-themed names to a more traditional numbering system as well as commentary on the new Google Android branding. Tom Edwards, chief innovation officer at agency Epsilon, says that “although the dessert names and the subsequent tie-ins …

BlackFin360 Podcasts & Interviews

Over the years, Tom Edwards of BlackFin360 has discussed the role of emerging technology and how it intersects with consumer behavior through many media outlets. Below is an aggregated list of previous discussions, interviews, panels and podcasts. Tom regularly provides thought leadership and industry commentary via business and advertising publications, live shows, and podcasts across …

Innova-con Keynote

I recently had the opportunity to deliver the opening keynote at the U.S. Chamber of Commerce in Washington, DC during the Innova-con conference. I provided a tour of tomorrow and highlighted the coming waves of technology based on consumer behavior. The talk discussed disruption and adaptation with concepts, implications, and success strategies based on my …