Category Archives: E^3

Celebrating 500 BlackFin Posts

This post is number 500 for the BlackFin360.com/blog. Starting this blog was one of the best decisions I have made professionally. It provided me with a platform to share original thoughts, cover industry trends and serve as a repository for speaking and media coverage.

It has evolved significantly from the early beginnings in 2007. The blog was originally under the domain TheBlackFin.com. Now that domain is simply a redirect to BlackFin360.com. “BlackFin” was a nickname given to me by a co-worker at the time and the blog name came directly from my Xbox Gamertag “TheBlackFin“.

Here is a screenshot of the original look for the blog from 2007-2009. Why green for a blog named the “black” fin is something I still wonder about to this day.

Over the years the look and feel of the blog has changed but the core content focus on marketing, emerging technology, and gaming has remained to this day.

I officially moved the blog from theblackfin.com to blackfin360.com in 2009. By 2011 at least there were black/techie elements in the look and feel.

Now in 2018, the blog continues to serve as the primary entry point for speaking engagements, advisor opportunities, university lecturing, media coverage and over the past year it has shifted to more of a Vlog.

The look of the site will continue to evolve in 2018 and beyond.

Whether this is your first time here or you have been a subscriber since the beginning, I sincerely want to thank anyone who has stopped by and spent time with my content. I am incredibly grateful for this platform and I would highly recommend to anyone to find their industry voice and build their personal brand in addition to their professional.

Follow Tom Edwards @BlackFin360

TEDx Oaklawn 2018

I am incredibly excited to have been accepted as a speaker for the first TEDx Oaklawn event in Dallas, Texas on March 17th, 2018.

Tickets for the event are available now.  This event will sell out quickly. Best to reserve your seats as soon as possible.

Here is a preview of my TEDx topic via my speaker submission video.

Hope to see you there!

Follow Tom @BlackFin360

Exploring Artificial Intelligence & Robotics

Tom Edwards, Ad Age Marketing Technology Trailblazer and Chief Digital Officer, Agency @ Epsilon explores the merging of artificial intelligence and robotics as a part of the Innovation to Reality™ content series.

This video discusses the topics of

  • Defining robotic intelligence
  • Emotive robotics as a key to connection with humans
  • Where robots powered by AI will have the greatest impact
  • How to find AI talent
  • Home-based robots that are arriving in 2018
  • Impact on health care
  • Intelligence augmentation
  • System based marketing
  • Where AI and robotics will lead industries over the next several years

The E^3 content series highlights the evolution of Experience through the E^3 framework of Empower, Enhance, and Environment.

The E^3 framework and subsequent examples build a vision towards the future highlighting the exponential acceleration of experience through the merging of intelligent systems and technology that empowers.

Follow Tom Edwards @BlackFin360

In The News: HuffPost & Adweek The Evolution of Experience

I had an opportunity to share my thoughts and predictions about the evolution of customer experience in 2018 with Advertising Week & the Huffington Post.

I outlined how technologies that empower consumers, intelligent systems will enhance experiences, and how the blurring of experience between digital and physical will continue to converge in 2018 leading to new forms of interaction.

I also discuss the potential disruption of mobile user experiences as well as the rise of system based marketing as we offload more of our daily tasks to virtual assistants.

Read the Full Article Here.

Follow Tom Edwards @BlackFin360

Trends for 2018 and Beyond

It’s my favorite time of year. No, I am not talking about Santa & reindeer, I am talking about predictions!

Here is a full analysis of potential trends to consider heading into 2018 via a non-linear or choose your own adventure video format just click the image below.

This video starts with a brief intro, then you will have the option to select a specific section of interest or watch it straight through from beginning to end.

In 2017 I spoke a lot about the evolution of experience through the E^3 Innovation To Reality series.  2018 will bring us closer to a convergence of technology that empowers, intelligent systems that enhance, and the line between physical and digital reality will continue to blur.

EMPOWER – Highlighting everything from camera as a platform, virtual reality gets social, evolution of social messaging, physical experiences that enhance digital, immersive eSports, expansion of contextual commerce and more, this section dives into technology that empowers consumers.

ENHANCE – How AI & intelligent systems are accelerating the evolution of experience. From the democratization of AI, device based machine learning, blockchain put to use, visual discovery, voice + visual conversational experiences, and personalized audio.

ENVIRONMENT – How our world is shifting towards synthetic reality with the convergence of location, computer vision and mixed reality that will reshape how we interact with the physical world. This section includes pervasive robotics, biometric security, augmented art, mixing reality, connected intelligence, and brain controlled interfaces.

EXPERIENCE – This section highlights the convergence of empower, enhance and environment. With topics discussed such as Gen Z = enhance vs. create, system based marketing, mobile disruption, ambient computing, and synthetic reality.

Download the complete 2018 trends presentation. 

Follow The Epsilon Agency Innovation Team:

Tom Edwards @BlackFin360

Steve Harries @Steve_Harries22

Ian Beacraft @IanBcraft

Jeremy Olken @JeremyOlken

 

Gen Z & Computer Vision Ad:Tech Spotlight

Tom Edwards, Ad Age Marketing Technology Trailblazer and Chief Digital Officer, Agency @ Epsilon discussed Gen Z, Computer vision and the evolution of experience at Ad:Tech NY 2017.

This video is the presentation content prepared for Ad:Tech New York 2017, featuring proprietary research tied to Gen Z and the evolution of experience.

Over the coming months, we will begin to see a significant increase in the amount of media velocity around the topic of AI + AR, specifically computer vision enhanced experiences.

This video is an overview of computer vision, implications for marketers, the role of Gen Z and how it will scale through a very well established ecosystem.

Tom discussed the impact: Computer Vision Experience & Gen Z through the lens of the E^3 framework, Empower, Enhance, and Environment tied to the Innovation to Reality™ content series.

Follow Tom Edwards @BlackFin360

Podcast – Disruption Is the New Normal

I recently had the privilege to join the Up & Out with Connie podcast discussing how disruption is the new normal. Up & Out is featured on iHeartRadio, SirusXM and C-Suite Radio. You can listen here.

I discuss emerging technologies impact on consumer behavior and the acceleration of disruption and the role of the empowered consumer.

We also discuss the shift from content to contextual marketing and the role of data, specifically the data of culture & data of identity as well as the role of intelligent systems, augmented intelligence and artificial intelligence.

We end the discussion with how we interact with artificial intelligence, how I work with start-ups and then personal questions such as a favorite quote, how I started in technology, discussing failure that leads to success and more.

You can listen to the Podcast on C-Suite Radio here
You can download the episode via Apple
Listen via iHeartRadio

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E^3 BioInterfaces & Quantum Computing

Tom Edwards, Ad Age Marketing Technology Trailblazer and Chief Digital Officer, Agency @ Epsilon highlights the future of interfaces and intelligent systems as a part of the Innovation to Reality™ content series.

This video provides a glimpse into the near future. From intelligence augmentation through artificial intelligence, biointerfaces such as the skin and the mind, and the evolution of intelligent systems via quantum computing.

This video content series highlights the evolution of Experience through the E^3 framework of Empower, Enhance, and Environment.

The E^3 framework and subsequent examples build a vision towards the future highlighting the exponential acceleration of experience through the merging of intelligent systems and technology that empowers.

Follow Tom Edwards @BlackFin360

E^3 Evolution of Experience – Environment & Synthetic Reality

Tom Edwards, Ad Age Marketing Technology Trailblazer and Chief Digital Officer, Agency @ Epsilon highlights the third pillar of the E^3 framework, Environment in Video 4 of 4 in the Innovation to Reality™ content series.

This video outlines how our world is shifting towards synthetic reality with the convergence of location, computer vision and mixed reality that will reshape how we interact with the physical world and each other as well as the rise of new virtual economies.

The E^3 framework and subsequent examples build a vision towards the future highlighting the exponential acceleration of experience through the merging of intelligent systems and technology that empowers.

This 4 video content series highlights the evolution of Experience through the E^3 framework of Empower, Enhance, and Environment.

Video 1 of the E^3 evolution of experience provided an overview of the E^3 framework and the evolution of experience from the 80’s into the 2020’s.

Video 2 of E^3 was all about how technology empowers. Highlighting everything from non-linear video, social messaging, conversational commerce, camera as a platform, co-viewing and more, this video dives into technology that empowers consumers.

Video 3 of E^3 discussed the role of intelligent systems and how they are accelerating the evolution of experience. From all facets of Artificial Intelligence (machine learning, deep learning, natural language processing) to conversational experiences powered by virtual assistants and the rise of system-based marketing, its impact on mobile UX and when we are marketing to algorithms in addition to consumers.

I presented the full E^3 presentation as a keynote at Mobile World Congress Americas event in September 2017. This content will also be featured at future events.

Follow Tom Edwards @BlackFin360

E^3 Evolution of Experience MWCA17 Keynote

Tom Edwards, Ad Age Marketing Technology Trailblazer and Chief Digital Officer, Agency @ Epsilon presents the E^3 framework, Empower, Enhance, and Environment tied to the Innovation to Reality™ content series at MWCA17.

This video is the full presentation from Mobile World Congress Americas 2017. This content series highlights the evolution of experience through the E^3 framework of Empower, Enhance, and Environment.

The E^3 framework and subsequent examples build a vision towards the future highlighting the exponential acceleration of experience through the merging of intelligent systems and technology that empowers.

Follow Tom Edwards @BlackFin360