10 Takeaways from CES 2023

It was great to be back at the Las Vegas Convention Center for CES 2023. This is one of my favorite events of the year, as it provides a near-future preview of technology that will further empower end-users, augment intelligence and experiences through intelligent algorithms and allow us to transport versions of ourselves into digital realms. Here are my ten top takeaways from CES 2023.

Reality, Augmented – The shift to an entirely seamless reality that fuses digital and physical will require a convergence of technology, behavioral modifications, access, and adoption. At CES 2023, the path toward augmented virtuality consisted of advancements from wearables that create haptic feedback in the form of ITRI’s Imeta washable shirt to Sony’s Mocopi motion capture kit that allows for easy and affordable VTuber motion tracking to quickly port your movement into virtual experiences. The latest advancements in augmented and mixed reality glasses have increased the field of view, more processing power, and seamlessly integrated video and audio, all with a smaller form factor.

Discuss Smart glass advancement via Vuzix & Magic Leap
ITRI IMeta Haptic T-Shirt

Shifting Modalities – Our world today is primarily mobile-centric and desktop for productivity. CES shows a time very soon when we must think about multi-modal experiences. Voice, Vision, and Touch all become a part of a new canvas that we, as marketers, will have available to weave narratives that bridge physical and digital experiences. One of the highlights of the show was OVR technology. They integrate smell into digital and immersive experiences. Another great example was from Microsoft and their partner Touchcast with an immersive store of the future concept.

OVR Technology overview – Scent to immersive experience
Example from Microsoft and Touchcast – Store of the Future

Empowering Accessibility – The initial wave of technology brings hype and a rush to create relevant use cases. The same was accurate when it came to augmenting reality and immersive experiences. This year, there was a directed focus on creating experiences that empower accessibility.

Example of accessible immersive experience sans headset
Xander Glasses Convert Speech to Visual Text in Real Time!

Beam Me Anywhere – Holograms were core elements of science fiction for decades. Star Trek and Star Wars popularized the concept of weaving holograms into a part of an ongoing narrative. At CES 2023, holograms took significant leaps forward. From photo-realistic, fully interactive experiences that create the illusion of presence anywhere in the world via Proto and ARTH Media to Hypervsn’s ever-evolving open-air hologram systems. Holograms are no longer just for science fiction.

ARTH Hologram Overview
Proto Hologram Private Demo
Demo of HypervsnSmartV Product Configurator Solution

AI Everywhere < AI Enhanced – Pre-pandemic, AI was everywhere at CES, and It was more of a label with actual AI models in nascent forms or simply as a marketing ploy for foot traffic. In 2023, AI was indeed the foundation from product innovation to enhanced experiences, focused on delivering ease and convenience via intelligent algorithms.

CES 2023 – AI OVERVIEW

What is Human? – One of the hottest trends in the pharma space to close out 2022 was the introduction and experimentation of Digital Humans. From medical education to extending the reach and accessibility of field reps, creating digital opinion leaders, scalable HCP communication, and dynamic patient-centric experiences connected to conversational AI. The ability to mix human and digital experiences to extend and scale through digital humans is a crucial trend for 2023.

CES 2023 – DeepBrain AI – Concierge

Digital Doppelgänger – A doppelgänger is a double of a living person. At CES 2023, the ability to create a digital replica took many forms. From quickly scanning your physical appearance for virtual experiences via Copresence, to capturing your likeness and memories via StoryFile, to creating digital reflections of your brain, heart, and eyes by Dassault Systèmes to enhance medical treatment. The role of digitally doubling oneself will be a pivotal on-ramp to future multi-modal experiences.

Dassault Systèmes Virtual Twin
StoryFile – Conversational AI built on Human narratives
CoPresence – Rapid Scanning & Real-Time Animation
DeepBrain AI – Digital Twin Celebrity Example

Empowered Wellness – In previous CES recaps, I have discussed the empowered consumer and a behaviorally driven expectation of control and personalization. In 2023, the focus has shifted towards empowered wellness. Many products, from wearables to gamified health experiences, tap into various personalized data sets that offer customized approaches to counteract fatigue, passively monitor glucose levels without needles, and deploy deep learning AI algorithms that combine computer vision and trend analysis to provide personalized nutrition plans via nail imaging analysis. Each entry in this category is focused on creating relevant, personalized experiences that enhance overall wellness.

Lotte Healthcare – Cazzle Personalization Engine

Care Anywhere – This year at CES 2023, digital health and therapeutic solutions were front and center. From technology that empowers a patient to direct control of treatment via light therapy to advanced remote care monitoring via AI-enabled wearables and sensors that can passively detect abnormalities tied to various disease states to predict health declines. Preventative care, at-home testing, portable clinical devices, passive adherence tracking, and more will continue to bridge the gap between at-home convenience and FDA-approved digital therapeutics.

Care Wear – LED Light Therapy

Robotic Companions – For me personally, physical robots have been a highlight for me at CES. I always seek out the latest robotic advancements, from toy-form factors, to utility-centric robots, to humanoid robots, as I look for the next evolution of emotive robotics. I view robotics as a core aspect of what I call the five levels of autonomy, and they will complement conversational AI as well as digital humans on the path toward a Westworld-like future. At CES 2023, one robot in particular bridged robotics with mental wellness and elder care. This robot provides emotional care services, serves as a companion, and offers various activities. The key point is that in addition to the hype around digital experiences, physical robots will also become proxies for customers, patients, and caregivers.

Robot-Based Emotional Care Services

There are many more takeaways from the show. There were trends tied to sustainability, new advancements in the automotive industry, and many more start-ups out of Eureka Park that are early stage but are providing a view into next year’s show. The role of digital health across CES, SXSW, and other shows will continue to rise as health and wellness are at the forefront of industry post pandemic.

Stay tuned for more trend and event recaps. Follow Tom @BlackFin360 across social channels.

Virtually Speaking Episode #24

I have enjoyed working with Cal Entertainment founder Chris Lee for years as I am an exclusive speaker for Cal Entertainment. We sit down for a fun discussion that covers a lot of ground. We talk about trends across data, AI, gaming, spatial computing, new form factors beyond mobile, as well as some fun with Funko Pops.

1:48 – Introduction and opening statements tied to trends.
3:05 – Creating experiences that go beyond desktop and mobile.
4:10 – Tour of Matrix-inspired office.
4:42 – Awards & BlackFin360.
7:12 – Voice ecosystem and thoughts on Google, Amazon, and Apple.
8:24 – Discuss virtual proxies & how assistants will evolve.
12:00 – How should business leaders think about integrating tech and trends into their existing business with a focus on value creation.
12:50 – The new 4 Ps to consider for marketers.
14:50 – What about small business owners? What do they need to look at?
18:36 – How to apply AI & Machine learning to understand affinities and behaviors.
19:44 – Thoughts on ownership of data.
20:17 – The role of AI & it’s not the enemy via the Pixar Theory
24:15 – Digital Simulation.
25:50 – What about search beyond desktop & mobile? The role of the Google knowledge graph.
27:06 – Moving beyond mobile devices & the rise of smart glasses.
28:14 – Smart contacts are the future.
30:10 – The rise of gaming & how to align with business.
31:55 – What brands should be in gaming?
35:00 – Creating authentic connections.
37:48 – Digital twins & the proxy twin hypothesis.
41:08 – Forecasting trends.
42:18 – Data, experiences, ethics.
45:20 – Blockchain & Industries like Healthcare, Financial Services.
46:55 – Digital rights management
47:30 – Closing thoughts

If you are interested in having Tom speak at your next event, please book with Chris Lee via chris@calentertainment.com or call 877-300-1888 ext. 101.

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Telco Global Forum 2020

I will be speaking on the topic of innovation to reality during the upcoming Telco Global Forum online event. The event runs from September 2nd – 4th, 2020.

Get your free pass today: https://www.telcoglobalforum.com/?usr=14

You’ll learn from an incredible lineup including myself and over 20 technology leaders sharing their #1 tactics on digital transformation challenges: 

  • Innovation To Reality, creating experiences for a digitally simulated reality
  • Avoiding edge hype and understanding the real economics of public edge cloud
  • Capturing the attention and the interest of your customers for 5G success
  • How to build a service-oriented one-stop-shop for consumers and enterprises – bundling connectivity, security, and privacy
  • Emerging technology & 5G
  • Building AI-driven Telco organization

And much more…

See you soon!

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Tom Edwards Q&A with EDgage Magazine

I recently had an opportunity to sit down with EDgage Magazine to discuss emerging technology trends tied to the technology landscape today, how technology will evolve, the role of gaming and esports, tech impact on higher education, marketing and the future of technology, and 2020 trends.

This is a repost of the full interview.

Give us a snapshot of the technology landscape today (as it relates to marketing).

(Tom Edwards) We live in an amazing time. Technology is culture and culture is technology. So much of the focus the past few years has been about real-time, contextual and personalization at scale. Data’s role in driving decisioning, especially leveraging machine learning to derive themes, perceptions, and occasions, is revolutionizing how we derive affinity and intent signals from consumers. We can now return in time and process millions of conversations to understand unbiased consumer behavior and have the ability to align that with evolving consumer experiences.

Technology and experience will continue to evolve. Technology will expand the boundaries of higher education.

(TE) The other major shift is we are quickly moving from desktop and mobile-centric experiences toward multi-modal at scale. This includes voice, vision, and touch. The rise and adoption of virtual assistants, advancements in computer vision and democratization of augmented reality experiences, and the rise of gesture-based experiences make it a great time to be a consumer and marketer.

How will technology continue to impact the higher ed space?

(TE) Technology and experience will continue to evolve. I used to talk about how disruption was the new normal, and how a single technology could have a transformational impact. Now, it’s less about disruption and more about exponential acceleration through intelligent systems. Technology will expand the boundaries of higher education. With the rollout of 5G connectivity across campuses, we will see responsive and immersive augmented reality, high quality streaming for on-demand and live casting of classes, 5G-enabled edge computing/analytics to optimize the on-campus experience, and making IoT more accessible to close the gap between context and awareness.

What role will technologies like AI continue to have on today’s campuses and universities?

(TE) AI will have a significant impact moving forward—from organizational efficiency, enhancing student experiences and redefining coursework, to shift toward critical thinking in support of intelligence augmentation.

Universities can leverage AI to streamline the admissions process, quickly access the sentiment and areas of interest of their student and faculty population, use AI to drive fundraising and create personalized experiences for alumni.

AI will also enhance students’ capabilities to learn—from leveraging visual search and computer vision-enabled experiences to shifting coursework to focus more on critical and strategic thinking and using data and analytics to fuel experiences.

What are things higher ed marketers should think about when it comes to technology?

(TE) I’ve been involved with higher education at varying levels for the past 15 years. I have instructed thousands of students, and most recently lectured at SMU in Dallas. I am also a part of its Big Data advisory council.

For me, it is an evolution of the traditional 4P’s of marketing. Since the ’60s, it has been about product, price, place, and promotion. With the rise of intelligent systems, it is less about the traditional 4P’s and more about the new 4P’s: Plan, Predictive, Proxy and Pervasive.

Plan is having a plan for the use and data: how it is captured, structured, cleansed, analyzed and fed into intelligent systems, as data is oil for AI. Predictive is leveraging data and machine learning to drive predictive decisioning. Proxy is all about virtual assistants becoming personal proxies for individuals. The data plus predictive decisioning capability combined with virtual proxies will give rise to the proxy web where our virtual assistants represent our preferences and interface with other proxies. Finally, pervasive is about designing for multi-modal interfaces at a time when the mobile device will no longer be our primary device but our environment adapts to us.

What should every higher ed professional know about technology?

(TE) Understand that behaviors and expectations of students is evolving. Students are empowered to control experiences. Accessibility has led to ubiquity and Gen Z and Generation Alpha are quickly shifting traditional behaviors.

From expectations of on-demand content, gaming, and eSports to expectations tied to immersive and low-lag experiences. Universities have to evolve their infrastructure toward a 5G future and higher ed professionals will need to rethink curriculum toward data, analytics, and multi-modal experiences.

What kind of trends should they be looking at heading into 2020?

(TE) In 2020, we will continue to see virtual assistants shift toward the center of the operating system. With the rollout of 5G connectivity, we will see a path toward simulation through low latency augmented reality at scale.

We will continue to see the camera used as a bridge to intelligence through a combination of computer vision and virtual assistants and we will continue to see the rise of the proxy web where virtual assistants continue to evolve to the point where we are no longer marketing just to consumers, but also to algorithms and intelligent systems.

Finally, we will continue to see AI-enhanced digital avatars become more mainstream. First in the form of customer support and slowly expanding to more use cases by industry.

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Path To Purchase Expo 2019 Keynote

I had the opportunity to provide a keynote on tech innovation for the 2019 Path to Purchase Expo in Chicago yesterday. It was a great crowd, high energy, and with a 30-minute timeslot, we had to cover a lot of ground! 

The focus of the talk was discussing the coming waves of technology and how that will impact consumer behavior along the path to purchase. This is the latest version of the InnovationToReality talk series covering all facets of consumer behavior and emerging technology.

We discussed how Star Wars, Fortnite, Pixar Movies, & The Matrix highlight how emerging technology and consumer behavior will shift in the near future. We also discussed:

  • the role of esports
  • the camera as a bridge to intelligence
  • the role of virtual assistants and commerce
  • the rise of the proxy web
  • the 5 levels of autonomy
  • how the new 4P’s will enhance future strategy
  • the role and importance of 5G in the transition towards ubiquitous simulation.

Here is a link to the final presentation. Book Tom for your event today

Follow Tom @BlackFin360 on InstagramTwitterYouTube & connect via Linkedin.

Mobile World Congress 2019 Trend Recap

I recently had the opportunity to partner with Nokia to cover Mobile World Congress 2019. From highlighting key elements of their brand messaging around 5G, amplifying content from analyst meetings to on-camera work on the show floor. I really enjoyed partnering with Nokia.

Today, my full #MWC19 recap was posted on Futurithmic.com the recap views trends from MWC through the Innovation to Reality™ lens of Empower, Exponential, and Enhanced. The article covers all facets of experience and 5G. From Devices, AI, Gaming, Live Entertainment, and so much more. You can read the full article here.

Tom Edwards Mobile World Congress 2019 Recap

I was also engaged as a technology influencer to create cross channel social content, highlight Nokia & their 5G efforts during a recent keynote, as well as on-camera work during #MWC19. When it’s all said and done the content should drive north of 100,000 highly targeted views that will have boosted Nokia’s message during a very crowded MWC19.

Thanks again to Marianne and the entire @Nokia team.

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DFWIMA Headliner Keynote

I recently had the opportunity to provide the opening keynote for the Dallas Fort Worth Interactive Marketing Association discussing trends tied to evolving consumer experiences. This is the latest version of the InnovationToReality talk series covering all facets of consumer behavior and emerging technology.

It was a fun and highly interactive keynote session! We discussed how Star Wars, Fortnite, Pixar Movies, & The Matrix highlight how emerging technology and consumer behavior will shift in the near future. We talked about how the 5 levels of autonomy and the new 4P’s will impact industry 4.0. Finally, the role and importance of 5G in the transition towards ubiquitous simulation.

Here is a link to the final presentation. Book Tom for your event today

Follow Tom @BlackFin360 on Instagram, Twitter, YouTube & connect via Linkedin.

Print Innovation Exchange Headliner Keynote

I recently had the opportunity to headline the 2019 Print Innovation Exchange in Minneapolis, MN. It was a fun and highly interactive keynote session! We discussed how Star Wars, Fortnite, Pixar Movies & The Matrix highlight how emerging technology & and behavior will shift in the near future and how the 5 levels of autonomy and the new 4P’s will impact the print industry. 

The full Evolution of Experience Keynote is available below.

Thank you and please follow @BlackFin360 across social platforms for various updates and a little bit of fun.

19 Trends for 2019

As technology seamlessly integrates into our lives we will continue to move towards a time when our technology adapts to us vs. us inputting into the technology.

2019 will accelerate the convergence of experiences. The shift from desktop and mobile to voice, vision and touch fueled by intelligent systems will be a key focus for the coming year.

We will see the role of voice-based assistants evolve towards predictive proxies, advancing hardware will unlock spatial computing (AR/VR/Mixed/Hyper Reality) and rapidly evolving iterations of artificial intelligence will transform the camera and how we interact with the world around us. 

We hope you enjoy our 2019 trend predictions. We filter the coming convergence through the framework of Empower, Exponential, and Enhanced

The 2019 Trend analysis from my team and I live at http://theinnovationlounge.com.

EMPOWER – Technology that empowers consumers

EXPONENTIAL – Technology fueling intelligence and autonomous systems.

ENHANCED – Technology that is blurring the lines between physical & digital

BEYOND – Tech that is on the horizon for consideration

Each not only discusses the technology, but also the short and long term implications for marketers to consider.

EMPOWER IMPLICATIONS

EXPONENTIAL IMPLICATIONS

ENHANCED IMPLICATIONS

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2019 Trends Digital Twins & Spatial Computing


One of the bigger trends in 2019 will be tied to Digital Twins… but why? Here is a full video breakdown. 

WHAT ARE DIGITAL TWINS

A digital twin refers to a digital replica or model of a physical asset (physical twin), processes, people, places, systems and devices that can be used for various purposes such as simulation of performance.

So It’s Primarily For FACTORIES COOL? WHY SHOULD I CARE? 

The primary use cases are tied to Industrial IOT scenarios.The Digital Twin serves as a bridge between physical and digital. The physical asset has IOT sensors that constantly collect various forms of data and feed the information to the digital twin to analyze and run predictive simulations. The findings from the virtual models can then be applied to the physical asset.

MY HYPOTHESIS – APPLICATION TO CONSUMERS 

There is a possible connection to consumer experience use cases tied to physical sensor data and virtual assistant proxy simulations.

What’s going to enable the use of consumer experience digital twin experiences at scale will be 5G connectivity. 5G will fuel connection of IOT frameworks as well as edge computing to reduce potential latency and the ability to process information as close to the source as possible.

This will allow connectivity and enhanced data transfer capabilities of the 20 billion IOT devices that exist today. 

ROLE OF THE PROXY WEB

2019 will also see the accelerated adoption and dependence on virtual assistants. There are now over 1 billion devices that provide voice assistant access today.

90 Million use voice assistants on smartphones and 45 million use them on smart speakers per month.

Digital assistants are an on ramp to further usage of AI and robotics. As virtual assistants move towards the center of the operating experience we will continue to move towards what I call, the Proxy Web.

PROXY WEB

This is where our virtual assistants begin managing certain aspects of our lives behind the scenes.

Our proxy will be able to communicate with other proxies and align preferences to map where to eat for dinner with a friend, it knows our food preferences and schedule.

This preference ownership and ability to communicate with other proxies and nodes in systems could be the key to unlocking spatial computing simulation at scale.

DYNAMIC SPATIAL COMPUTING EXPERIENCES 

One of the key areas of focus in 2019 will be the further melding of physical and digital experiences. We have seen the rapid democratization of various forms of spatial computing.

Spatial Computing is using the physical space around us as a medium to interact with technology.

This includes AR, VR, Mixed Reality, Hyper Reality and more. The goal with my digital twin hypothesis is to not only deliver a one size fits all experience but creating personalization at scale through spatial computing.

Digital Twin type simulations may be the key to connect custom reality overlays based on preferences driven by our virtual assistants. 

IDEA in Action

I am a Star Wars fan…. the retailer Target normally goes big with Star Wars in-store promotions when there is a major film release. With the digital twin simulation concept, based on my personal preferences, my virtual assistant knows that I have a strong affinity for Star Wars based on my behavior, this includes voice queries, watching Star Wars Theory videos via YouTube, my past purchases of Funko Pops,etc…

Instead of plastering the store with physical Star Wars promotional material, Target could have pre-mapped various spatial computing “experiences” that are triggered based preferences discoverable via my virtual assistant.

An in-store sensor network could feed previous trip information of me and other guests with a similar affinity and allow for the Star Wars focused simulation to be adjusted in real-time to get me to a specific area of the store or special offers on say retail specific Funko Pops.

The Digital Twin becomes the intelligence engine to enhance the base physical store experience and create a personalized experience based on predictive digital simulation. 

The ultimate goal being to have the environment and experience personalized to me based on multiple simulations and a connection to my preferences.

Questions? Tweet to Tom Edwards @BlackFin360

Evanta CMO Summit Keynote

I recently had the privilege to deliver the Evolution of Experience keynote at the 2018 Evanta CMO Summit in Dallas, Texas.

For this event, I tailored the Evolution of Experience, E^3 talk tied to  EmpowerExponential and Enhanced to focus on the camera as a platform, artificial intelligence, multi-modal, the New 4 P’s of AI marketing and new themes introduced by the Apple WWDC 2018 that happened earlier in the day.

REX Executive Roundtables IHRSA Keynote

I recently had the privilege to deliver the Evolution of Experience keynote for the REX Executive Roundtable group at the San Diego Zoo. This was a lead-up event to recent IHRSA 2018 conference.

For this event, I tailored the Evolution of Experience, E^3 talk tied to  EmpowerExponential and Enhance to bring examples relevant for the evolution of experience in the fitness industry.

Here is the full 45-minute keynote.

Empower is looking at how accessibility to mobile technology has led to consumers being empowered to create, amplify and influence across generations.

Exponential is all about acceleration through intelligent systems. This looks at the rise of virtual assistants and the ability to predict consumer needs and ultimately become a proxy for the individual that will forever alter the path to purchase.

Enhanced is all about the bridging of physical and digital and how immersive computing, AR, VR, computer vision will make the user’s camera intelligent and forever changing the retail experience.

The talk ends with an explanation of how we will evolve from a mobile-centric world to the new normal of voice, vision and touch experiences powered by AI including a date when it will all converge.

It was a great crowd and I really enjoyed the hour with such a highly engaged and interactive group.

If you are interested in having Tom speak at your event please contact here.

Tom Edwards Speaker Bio

Follow Tom @BlackFin360

Viva Fresh Expo Tom Edwards Keynote

I recently had the opportunity to deliver a version of the Evolution of Experience talk as a keynote during the Viva Fresh Expo in San Antonio, Texas.

The first half of the talk explored the rise of Amazon and it impacts on consumer behavior and retail experiences. Then the presentation shifted into the full Evolution of Experience through the E^3 Framework of  Empower, Exponential and Enhance and discussed how we will evolve from us inputting into technology, to our environment adapting to us.

VivaFresh Expo

Empower is looking at how accessibility to mobile technology has led to consumers being empowered to create, amplify and influence across generations.

Exponential is all about acceleration through intelligent systems. This looks at the rise of virtual assistants and the ability to predict consumer needs and ultimately become a proxy of the individual that will forever alter the path to purchase.

Enhanced is all about the bridging of physical and digital and how immersive computing, AR, VR, computer vision will make the user’s camera intelligent and forever changing the retail experience.

The talk ends with an explanation of how we will evolve from a mobile-centric world to the new normal of voice, vision and touch experiences powered by AI including a date when it will all converge.

It was a great crowd and I really enjoyed the hour with such a highly engaged and interactive group.

If you are interested in having Tom speak at your event please contact here.

Tom Edwards Speaker Bio

Follow Tom @BlackFin360

MarTechSeries Interview

I was recently interviewed by MarTechSeries in advance of my speaking engagement for MarTech West on April 24th in San Jose, California.

The full interview covers topics such as my role with Epsilon, advice for B2B marketers dealing with evolving technology, start-ups I am working with, how to prepare for the impact of AI, apps and tools I use, productivity hacks and much more.

Here are some excerpts from the full interview: 

Follow Tom Edwards @BlackFin360

 

SXSW 2018 Sony Wow Studio

Over the past few years, one of the most consistent brands across trade shows (CES, MWC, SXSW) has been Sony.

I have been impressed with their strategy to evolve experience interfaces beyond mobile through voice, vision and touch.

At SXSW 2018, Sony’s experience is a showcase of multi-modal interfaces. From interactive projectors, AR & VR experiences, Robotic assistant Xperia Hello!, CES 2018 Star Aibo, and one of the weirdest yet immersive experiences I have been a part of at SXSW.

The Wow Studio is a preview of what’s to come as our environment becomes more of an interface and technology begins to adapt to us vs. us adapting to the technology.

I have experienced the Xperia Hello! At previous shows. The Xperia Hello! Is Sony’s version of a robotic assistant. Think of an echo style form factor with a 4.55 inch screen. The robot assistant responds to voice, gesture and facial expressions and one of the primary use cases I personally tried was tied to Skype and F2F communication.

One of the most unique experiences was the Sonic Surf VR experience. This was a fully immersive experience that did not require a headset. This is a new technology that will allow creators to make sound appear to move on its own. See below for a sample of the experience.

Audio as an extension of Enhanced Reality (AI + AR/VR/MR) is one of the key themes I have observed so far.

One of the final experiences was upon exit of the Wow Studio. This section featured a digital message/graffiti wall. The unique aspect is that the experience was driven by an interactive projector light based interface to create the experience.

Here is the evolving digital artwork.

Sony continues to provide a preview for how consumer centric experiences will continue to evolve. From AI & Robotics to gesture and touch based interfaces to the rise of enhanced audio in support of spatial experiences tying physical and digital together. Sony delivered on the promise of the “Wow Studio”.

On to the next experience…. Westworld

Follow Tom Edwards @BlackFin360

In The News: AdAge SXSW 2018 Preview

I was recently asked by Advertising Age to provide my thoughts on a number of topics related to SXSW of years past and what to expect in 2018.

Here is the commentary that was included in the digital and print version:

Here is the full commentary I provided to AdAge:

AdAge – How many times have you attended SXSW?

I have attended SXSW a dozen times over the past 18 years. I am definitely a SXSW veteran. I used to attend SXSW to look for the “next big thing”. From Twitter, Foursquare, Highlight, and Meerkat, SXSW used to be the launching pad for consumer-centric platforms that held the promise for new ways to connect with consumers.

Now in 2018, it’s less about apps and more about intelligent systems and the ever-evolving ways we interface with technology. That and of course SXSW is one of a handful of events where most of the industry converges on a single location.

AdAge – What do you think will be different this year versus last?

SXSW used to be about the spectacle of brand installations from a 56 foot tall Doritos Vending Machine and a 20-foot tall TIE-fighter, celebrating the launch of The Force Awakens Blu-Ray, now it’s shifted to more about the “off-cesar chavez” events held by partners that are just as entertaining and enlighting if not more-so than some of the official programming and experiences.

AdAge – What will people be talking about, or are there any trends you expect to take over?

I am very interested to see the progression of AI-based topics heading into 2018. In 2017, there was a lot of discussion around intelligence augmentation, leveraging machine learning and exploring emotive robotics.

This year, I am looking for interesting use cases of Computer vision, signals leading to the proxy web (virtual assistants as agents to consumers) as well as new ways to develop tangible user interfaces, new methods, and platforms to action against large datasets.Finally, I am looking for new and compelling marketing use cases for blockchain (similar to Kodak at CES and Unilever/IBM’s new blockchain media product).

AdAge – Are there any events you’re excited to see?

SXSW AI, IOT, BOTS AND BREW on March 11th, 2018.

AdAge – Do you think there is SXSW fatigue this year? Why or why not?

My reason for attending and my view of SXSW has changed over the years. Before I would seek out the brand installations and attend partner events (Facebook, Twitter, etc…) for behind the scenes access to how platforms and marketing solutions are evolving.

Now I primarily attend to gauge how the trends I track over the course of the year manifest themselves in a more consumer-focused way. CES is all about the technology and SXSW is more about the application of technology with a focus on consumer experiences and that is where there is still value for me as a marketer.

It’s not as overt as in years past but you can begin to see broader shifts in technology and emerging technology that is going to impact marketing and advertising. It’s less about the next big app and more about connecting the dots between new ways to connect with services and consumers through intelligent systems.

AdAge – How will you be dressed?

The SXSW uniform – Skinny jeans, trendy shoes & frames, some sort of sweater jacket and a light “man bag” for minimal swag.

AdAge – Any survival tips?

Can’t understate it enough, pack light for mobility, drink plenty of water, carry battery backups and a very portable umbrella as it’s rained on and off the past few years.

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Celebrating 500 BlackFin Posts

This post is number 500 for the BlackFin360.com/blog. Starting this blog was one of the best decisions I have made professionally. It provided me with a platform to share original thoughts, cover industry trends and serve as a repository for speaking and media coverage.

It has evolved significantly from the early beginnings in 2007. The blog was originally under the domain TheBlackFin.com. Now that domain is simply a redirect to BlackFin360.com. “BlackFin” was a nickname given to me by a co-worker at the time and the blog name came directly from my Xbox Gamertag “TheBlackFin“.

Here is a screenshot of the original look for the blog from 2007-2009. Why green for a blog named the “black” fin is something I still wonder about to this day.

Over the years the look and feel of the blog has changed but the core content focus on marketing, emerging technology, and gaming has remained to this day.

I officially moved the blog from theblackfin.com to blackfin360.com in 2009. By 2011 at least there were black/techie elements in the look and feel.

Now in 2018, the blog continues to serve as the primary entry point for speaking engagements, advisor opportunities, university lecturing, media coverage and over the past year it has shifted to more of a Vlog.

The look of the site will continue to evolve in 2018 and beyond.

Whether this is your first time here or you have been a subscriber since the beginning, I sincerely want to thank anyone who has stopped by and spent time with my content. I am incredibly grateful for this platform and I would highly recommend to anyone to find their industry voice and build their personal brand in addition to their professional.

Follow Tom Edwards @BlackFin360

WMD Podcast: Discussing the Future of AI

I recently had the opportunity to join Eric Hanes on his Words of Mass Disruption podcast. We discussed artificial intelligence for everyday conversation.

My goal was to help those who may not be familiar with artificial intelligence to develop a perspective on the topic. We talked about AI, Machine Learning, IOT and digital assistants.

Thanks in advance for listening! It was a fun conversation.

Words of Mass Disruption Podcast: EP 119 Tom Edwards on Artificial Intelligence & Machine Learning

WMD Podcast via iTunes

Follow Tom Edwards @BlackFin360

Follow Eric Hanes @WordsDisruption

Trends for 2018 and Beyond

It’s my favorite time of year. No, I am not talking about Santa & reindeer, I am talking about predictions!

Here is a full analysis of potential trends to consider heading into 2018 via a non-linear or choose your own adventure video format just click the image below.

This video starts with a brief intro, then you will have the option to select a specific section of interest or watch it straight through from beginning to end.

In 2017 I spoke a lot about the evolution of experience through the E^3 Innovation To Reality series.  2018 will bring us closer to a convergence of technology that empowers, intelligent systems that enhance, and the line between physical and digital reality will continue to blur.

EMPOWER – Highlighting everything from camera as a platform, virtual reality gets social, evolution of social messaging, physical experiences that enhance digital, immersive eSports, expansion of contextual commerce and more, this section dives into technology that empowers consumers.

ENHANCE – How AI & intelligent systems are accelerating the evolution of experience. From the democratization of AI, device based machine learning, blockchain put to use, visual discovery, voice + visual conversational experiences, and personalized audio.

ENVIRONMENT – How our world is shifting towards synthetic reality with the convergence of location, computer vision and mixed reality that will reshape how we interact with the physical world. This section includes pervasive robotics, biometric security, augmented art, mixing reality, connected intelligence, and brain controlled interfaces.

EXPERIENCE – This section highlights the convergence of empower, enhance and environment. With topics discussed such as Gen Z = enhance vs. create, system based marketing, mobile disruption, ambient computing, and synthetic reality.

Download the complete 2018 trends presentation. 

Follow The Epsilon Agency Innovation Team:

Tom Edwards @BlackFin360

Steve Harries @Steve_Harries22

Ian Beacraft @IanBcraft

Jeremy Olken @JeremyOlken

 

Podcast – Disruption Is the New Normal

I recently had the privilege to join the Up & Out with Connie podcast discussing how disruption is the new normal. Up & Out is featured on iHeartRadio, SirusXM and C-Suite Radio. You can listen here.

I discuss emerging technologies impact on consumer behavior and the acceleration of disruption and the role of the empowered consumer.

We also discuss the shift from content to contextual marketing and the role of data, specifically the data of culture & data of identity as well as the role of intelligent systems, augmented intelligence and artificial intelligence.

We end the discussion with how we interact with artificial intelligence, how I work with start-ups and then personal questions such as a favorite quote, how I started in technology, discussing failure that leads to success and more.

You can listen to the Podcast on C-Suite Radio here
You can download the episode via Apple
Listen via iHeartRadio

Follow Tom Edwards @BlackFin360