I have enjoyed working with Cal Entertainment founder Chris Lee for years as I am an exclusive speaker for Cal Entertainment. We sit down for a fun discussion that covers a lot of ground. We talk about trends across data, AI, gaming, spatial computing, new form factors beyond mobile, as well as some fun with Funko Pops.
1:48 – Introduction and opening statements tied to trends. 3:05 – Creating experiences that go beyond desktop and mobile. 4:10 – Tour of Matrix-inspired office. 4:42 – Awards & BlackFin360. 7:12 – Voice ecosystem and thoughts on Google, Amazon, and Apple. 8:24 – Discuss virtual proxies & how assistants will evolve. 12:00 – How should business leaders think about integrating tech and trends into their existing business with a focus on value creation. 12:50 – The new 4 Ps to consider for marketers. 14:50 – What about small business owners? What do they need to look at? 18:36 – How to apply AI & Machine learning to understand affinities and behaviors. 19:44 – Thoughts on ownership of data. 20:17 – The role of AI & it’s not the enemy via the Pixar Theory 24:15 – Digital Simulation. 25:50 – What about search beyond desktop & mobile? The role of the Google knowledge graph. 27:06 – Moving beyond mobile devices & the rise of smart glasses. 28:14 – Smart contacts are the future. 30:10 – The rise of gaming & how to align with business. 31:55 – What brands should be in gaming? 35:00 – Creating authentic connections. 37:48 – Digital twins & the proxy twin hypothesis. 41:08 – Forecasting trends. 42:18 – Data, experiences, ethics. 45:20 – Blockchain & Industries like Healthcare, Financial Services. 46:55 – Digital rights management 47:30 – Closing thoughts
If you are interested in having Tom speak at your next event, please book with Chris Lee via firstname.lastname@example.org or call 877-300-1888 ext. 101.
I recently had the opportunity to join Thiago Desouza on his Business Access Podcast. We had an incredibly in-depth conversation across a variety of topics. From passions that have driven my career, technology, and marketing impact post-pandemic, gaming, GenZ, generational gaps, and the future of consumer experience. Timestamps and topics below.
1:25 – Tom Edwards Career Overview
Smooth Fusion (Microsoft)
Telligent (Electronic Arts)
INgage Networks (Chief Marketing Officer)
Omnicom (Strategy Leader – Red Urban, The Marketing Arm)
Epsilon (Chief Digital & Innovation Officer)
Tripleclix (Chief Marketing Officer)
2:50 – Discussing Core Passions
Star Wars & the droids and how the technology-enabled the adventures
Gaming in the 1980s
90’s Computer Hardware
Marketing, Technology, Gaming are core passions
4:10 – Where are we today technology wise compared to Star Wars?
No longer disruption as a new normal
All about convergence, AI, predictive decisioning, virtual assistant proxies, simulation at scale
6:15 – How does it feel when you create a pathway to success for a client?
Love to align technology + consumer experience hits a cultural inflection point
EA Skate example. The first instance of in-game content posted to the web in the mid-2000s
Discuss Data & AI work while at Epsilon
Goes well beyond a transaction, it’s about creating value as a partner
8:30 – Discuss Professional Speaking & Innovation to Reality
How technology will evolve and how we will move from the mobile device to our environment adapting to us through the lens of pop-culture
Empower – technology that enables consumers
Exponential – intelligent systems
Enhance – proxies to full simulation
Discuss GenZ, gaming, expectations of technology and how experiences are evolving
11:00 – How do you feel technology is going to advance post COVID pandemic?
Less about a single use case and application, and more about how technology enables work that isn’t in a physical location
New consumer decision journey… Disruption, Acceptance, What’s next
Acceleration of work from anywhere, have worked remotely for over 5 years
Sparks of inspiration occur at different times of the day.
14:33 – What can businesses do and where should they focus post pandemic?
Focus on core consumer needs
Reflect & reset corporate strategy, especially digitally
The role that data plays
Developing new capabilities
Forecast demand by geography & audience segments
Discuss the cycle of demand
What’s next… How does physical retail compete with online?
18:00 – Communication, Communication, Communication is vital…
Maintaining communication and connection is key
71% of consumers stated if brands put profit over people they would lose faith in the brand forever
It’s important to communicate, but also how are you easing disruption
Content strategy, building it around how creating value, balance selling vs. supporting
Reacting vs. strategically planning
21:30 – How have international businesses been responding?
US quantity based
Bolivia case study/hand sanitizer example
23:00 – Across industries, what techniques and methods work well broadly?
Mapped career against the rising flow of technology & culture
Mid 2000’s social computing
Then consumer social strategy
Data & AI
Next is gaming…
26:15 – Generational Gap & Gaming
29:00 – Experiences like Pokémon Go prep future adoption
Training a generation
GenZ expectations of technology & behaviors such as mixing reality is becoming second nature
30:30 – What happened to Google Glass? What’s next?
Was an early adopter
When it initially launched we weren’t in the midst of a creator society
It was also about form factor… looking at patents and future tech, look and feel will be extensions of style
Apple, Samsung, and others will move us towards a smart contact
Ubiquitous tech + constant connectivity via 5G will drive adoption of new form factors
33:30 – If a client/business asks how can I make it happen?
Not enough time spent on the behavioral side
Single persona vs. affinity iterations & personality types
How does that come together and finding the right levers to connect with individuals in a meaningful way
Easier to look at it from a media perspective vs. using AI as a driver to truly differentiate the experience via structured & unstructured data
Esports sponsorship… “Marketing with to games is fine, but connecting authentically is a different approach” – Chris Erb.
36:55 – The role of personal branding
The accelerator of success was my blog… 500 posts later, how you think, what you have done, and having a content repository is key